How does Scalapay work?

Scalapay is an innovative payment method that allows you to buy in your favorite online stores, immediately receive your products and pay in 3 convenient equal installments with expiration every 4 weeks.

The service is available up to a maximum amount of 300 euros and has no additional costs if the installments are paid by the due date.

At the time of purchase you will be immediately charged the first installment (equal to one third of the total purchase value). The next 2 installments will be debited with expiration every 4 weeks.

First installment: at the time of purchase

Second installment: 4 weeks from the day of purchase

Third and final installment: 8 weeks from the day of purchase

What is the deadline for the 3 installments?

At the time of purchase you will be immediately charged the first installment (equal to one third of the total purchase value). The next 2 installments will be debited with expiration every 4 weeks.

First installment: at the time of purchase

Second installment: 4 weeks from the day of purchase

Third and final installment: 8 weeks from the day of purchase

How are the installments paid?

When creating a Scalapay account you will need to add a debit or credit card on which the 3 installments will be automatically debited on the respective due date as explained above.

How much does it cost to use Scalapay?

Scalapay is completely free for those who buy as long as the installments are paid by the established deadline.

You will be charged a fee for late payment only if one or more of the planned installments are not repaid properly by the due date.

Scalapay will inform you a few days before the end of each installment via SMS and email.

Late commissions

If you have not made the payment before the due date and the automatic payment is not successful you will have 24 hours to complete the payment. If this does not happen, Scalapay will apply commission for late payment as explained below:

Payment made by the due date = No additional cost!

Payment made more than 1 day late = up to 6 euros of additional costs

Payment made with over 1 week of delay = an additional 6 euros of additional costs (in addition to the first commission, up to a maximum of 12 EUR per payment)

The total cost of the commissions cannot exceed 10% of the total order value.

We are aware that some extenuating circumstances may occur that do not allow payment to be made by the due date. If you think your case falls into these categories, send us an email to [email protected] before the payment due date and we will do our best to help you.

Can I make a return?

You can return your orders according to the seller's return policies. Scalapay will receive a notification directly from the seller once it has approved your return.

Once we receive the notification from the seller, we will cancel your installments from the last one and, if necessary, we will refund the installments already paid directly to your card.

Is Scalapay safe?

‍ All payments made with Scalapay are managed by our partner Stripe. Stripe is a world leader in payment management and processes millions of payments every day on sites like Amazon, Shopify and Booking.com. To learn more, visit https://stripe.com/it/customers#b2c-marketplaces

How much does it cost to pay with Scalapay?

Are Paying in installments with Scalapay is completely free. You understood well! You will only pay the cost of your order divided into 3 equal installments with expiration every 4 weeks. For example, if you are buying a pair of shoes for 90 euros you will pay 30 euros at the time of purchase, 30 euros after 4 weeks and the last 30 euro after 8 weeks. It works like Paypal, but you pay in installments!