Shipping and Payments

Availability: All the ordered products indicated as available on the site are shipped from our warehouse to the courier normally within 1-5 working days. Times vary depending on availability at our warehouses or those of our suppliers.

In the event that the product ordered is not available or is available after the aforementioned times, undertakes to contact customers via e-mail or telephone to inform them of the time necessary for the delivery of the product ordered or for cancellation in the case of unavailability.

Shipping: The products purchased on the site can be delivered throughout in Europe, Italy, including islands. Other countries not included in the list can be served on special request. Contact us for a quote.

The goods travel at the risk of the recipient and will be delivered to the address indicated when ordering.

The times required for delivery are indicative and are subject to change if some components are not available at the time of shipment. We also remind customers that couriers perform the transport and delivery of products only on weekdays from Monday to Friday.

In any case can not be considered responsible for the consequences due to a delay in delivery or damage to the goods during transport by the courier. will provide for the replacement of damaged parts only if the package is damaged and the recipient accepts the package with reserve.

Packaging: The components and bicycles are carefully packed for shipping, we use as far as possible recycled and reused cartons to limit the environmental impact of shipments and encourage the recycling and reuse of packaging by reducing the impact of these in landfills.

If you find in the vs. neck reused cartons do not be amazed!

Delivery costs: The shipping cost is displayed in the cart according to the ordered items.

Payment methods accepted

CREDIT CARDS: It is possible to pay with credit cards through the NEXI circuit, the cards accepted are VISA; VISA ELECTRON and MASTERCARD, you can also use your POSTEPAY card as VISA to pay as a normal credit card.

We remind you that the seller has the right to request a copy of the purchaser's identity document for anti-fraud checks.

BANK TRANSFER: It is possible to pay with advance payment, you will receive an email at the end of the order containing the information to make the payment. The shipment will take place once the payment has been received on our bill.

PAYPAL: It is possible to pay with Paypal for users who have a PAYPAL account.

We remind you that the seller has the right to request a copy of the purchaser's identity document for anti-fraud checks.